INTERMEC CN50 - Scanner lights up but doesn't Scan

[BMPM]

Hello everyone,

I have a CN50 with a litle problem. A couple of days ago, at starup, my CN50 Stoped to Read the Barcodes..

I had allready re.installed the SRS in Flash memory, but no luck..

The most weird is that it lights up the RED LIGHT, but the pointer light and square limiter doesn't show up!

could some on help me ASAP?

[hjgode]

Sounds like the barcode imager is switched to Imaging mode and not to barcoding.

a) Test FeaturesDemo for CN50 and look if it able to scan barcodes and/or take images.

or

b) Do a cleanboot and test again

[BMPM]

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hjgode wrote:

Sounds like the barcode imager is switched to Imaging mode and not to barcoding.

a) Test FeaturesDemo for CN50 and look if it able to scan barcodes and/or take images.

or

b) Do a cleanboot and test again

---

Where are those demo features?!

Clean Boot i've allready done!

Ty for your answer!!

[BMPM]

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BMPM wrote:

---

hjgode wrote:

Sounds like the barcode imager is switched to Imaging mode and not to barcoding.

a) Test FeaturesDemo for CN50 and look if it able to scan barcodes and/or take images.

or

b) Do a cleanboot and test again

---

Where are those demo features?!

Clean Boot i've allready done!

Ty for your answer!!

---

In fact the frame and pointer don't show up..

The DEMO features don't work also.. Either a Hardware problem or copnfiguration one!!

[hjgode]

If you cleanbooted with an unmodified FlashFileStore autoinstall process, there should be no issue with configuration.

Features Demo and eMDI Demo (donwloads here: http://www.intermec.com/support/downloads/search.aspx?categoryid=3&familyid=8&productnodeid=CMPTRCN5... should work on the device. If neither works, you may reflash the unit with the OS bundle from downloads if possible.

If neither works you have to send the device to service.

[BMPM]

Could you tell me how to reflash the system as you say?

Best Regards...

[GeorgeBrown]

Instructions for re-flashing the device are included with the firmware download.

Go to www.intermec.com and proceed to Support, Downloads.  Choose the type of device (CN50) from the drop-downs.  When you get to the page of downloads for the CN50, scroll down to find the OS firmware.  Again, install instructions are included with the firmware itself.  You should also read the associated release notes.